Consumers

Our message is simple—just 22 words. "We need Congress to introduce and pass legislation to create a Separate Benefit Category for Complex Rehab Technology within the Medicare program." This is the only way that people with disabilities will continue to receive the Complex Rehab Technology products and services they need to assure their health, function and well-being. Our objective is to eliminate Medicare’s “In-the-Home” restriction and to improve access for people of all ages, whether covered by Medicare, Medicaid or private insurance.

Read about how our consumers benefit from complex rehab technology.

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Choosing an appropriate rehabilitation technology supplier can be more difficult than you might think. Fortunately, there are some things you can do to make this task a lot easier.

Choosing an appropriate rehabilitation technology supplier can be more difficult than you might think. Fortunately, there are some things you can do to make this task a lot easier.

In most cases, you should check with your insurance carrier for a list of preferred providers. Unfortunately, this is not always the way to find the best supplier.

Insurance companies typically seek out a few durable medical equipment (DME or HME) suppliers who are willing to offer the lowest price. Generally speaking, the lower the price, the fewer the services that are available. Sometimes these "bargain-priced" suppliers are skilled at providing rehabilitation technology products and services, but many times they are not.

Usually they are good at two things - low prices and providing basic home medical equipment. This may be acceptable for oxygen or for a bedside commode, where there is no real need for specialized adaptation. However, when you need a power wheelchair or a pediatric wheelchair with specialized seating, the basic DME/HME supplier is generally not the best place to go.